Please visit our new TrackAbout Knowledge Base at https://supportkb.trackabout.com for the most-up-to-date documentation on TrackAbout and TrackAbout Mobile.
Handheld Computer Backups
Backup and Archive Folders
TrackAbout creates backup and archive folders on handhelds and on PCs. When an handheld is synced, these folders on a handheld are purged by default of any files older than 60 days. This default can be changed if necessary.
Memory Cards
Some handhelds have memory card slots that can store TrackAbout data backups. Using memory cards to backup TrackAbout data on your handheld can prevent data loss in case of a handheld failure.
To find out if your handheld has a memory card slot, or what type of card your device requires, visit the Find Your Handheld Computer page.
TrackAbout Memory Card Requirements
Type: SD, MicroSD, SDHC
Storage: 500MB minimum
Speed: 150X or Class 6 minimum
Purchase Recommendations
Brand Options
- Sandisk
- Kingston
Resellers
- Newegg.com
- Amazon.com
How TAMobile Uses Memory Cards
Every time TAMobile starts, or a record is saved, the changes are written to the memory card in the TrackAboutBackup folder.
When syncing, the TrackAbout application folder is copied to the TrackAboutDataArchive folder and to the PC in a sub-folder with a date/time stamp.
This feature needs to be turned on by TrackAbout Support. For more information about this feature, or to have it turned on, please contact the Support Team.
Handheld Computer Data Recovery
Link to Handheld Computer Data Recovery page