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Contact Us
Revision as of 12:20, 19 August 2011 by Lsilverman (talk | contribs)
Support
Hours
- Monday - Thursday: 8am to 6pm US Eastern Time
- Friday: 8am to 5pm US Eastern Time
- TrackAbout is closed during standard US business holidays
Phone
- 412-269-1872 Toll call
- 800-960-1510 Toll free
- Press 8 for Support
Sales
Hours
- Monday-Friday: 9am - 5pm US Eastern Time
Phone
- 412-269-1872 Toll call
- 800-960-1510 Toll free
- Press 4 for Sales
- Press 5 for Accounting
System Maintenance Window
TrackAbout's system maintenance window is:
- Sunday, 22:00 to 00:00 US Eastern Time Zone
or
- Sunday, 02:00 to 04:00 UTC/GMT during Daylight Saving Time
- Sunday, 03:00 to 05:00 UTC/GMT during Standard Time
When a new website release is being made, the site may be offline for up to 15 minutes, depending on the extent of the changes. Most upgrades take only a minute or two. We perform the upgrades as close to the start of the maintenance window as possible.
Daylight Saving Time
In the United States, Daylight Savings Time begins at 2:00 am local time on the second Sunday in March and continues until the first Sunday in November, when it returns to standard time at 2:00 am.