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Reports
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Overview
- TrackAbout Support can create customized reports for you.
- These reports can be either emailed to you on a schedule or they can appear in the Custom Reports section of your site.
- See the information below about these customized reports...
Getting the Data
There are two different ways that you can get these reports
Emailed on a schedule
- In this case we'll setup a schedule for when the report is emailed.
- For example: The 2nd of every month or every sunday
- The emails are sent between 4-5am US Eastern time. (9-10 am UTC aka Greenwich Mean Time)
- The report will be an attachment to the email. This will usually be in Microsoft Excel format unless you need something different.
- The report can be sent to as many email addresses as you would like.
Added to the Custom Reports section of your site
- This will appear on the Custom Reports section of your site.
- Any user with the "view custom reports" permission will be able to see all custom reports
- Note that TrackAbout plans to give you more control with permissions for individual reports in the future.
- Users can download the reports right from the site or they can send the reports to one or more email addresses. This is done right from the site. See screenshot below...
- First select the output type and click to send the results via email:
- Then enter the email addresses and click the 'Send' button:
Input
- Today there is not a way for you to enter any input parameters into these reports.
- So for instance you cannot enter a start date and end date for a report.
- However a report can be built with default parameters along the lines of 'from the first day of last month to the last day of last month'.
- Note that TrackAbout plans to give you a way to add input parameters in the future
Output
The output can be in one of these formats
- Excel: This is a Microsoft Excel spreadsheet file. It is a 'real' spreadsheet file where you can sum the rows and do whatever else you can normally do in Excel.
- PDF: Adobe PDF format
- CSV: Comma Separated value format. This is normally used if you want to import the data into some other system.
- XML: This is normally only used if you want to import the data into some other system.
Pricing
Report Creation
The standard price for setting up reports is a one time fee of US$250.
Some reports maybe be too large and complicated for this fee and may require a special quote. We'll let you know if that is the case. There is no charge to contact us and discuss or estimate a report.
Report Changes
Changes to existing custom reports will be charged at $100 per hour.
Next Steps
If you are interested in a report, please contact TrackAbout Support.