Please visit our new TrackAbout Knowledge Base at https://supportkb.trackabout.com for the most-up-to-date documentation on TrackAbout and TrackAbout Mobile.
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Revision as of 13:07, 4 October 2017
Quick Start Guide
Welcome to TrackAbout! This Quick Start Guide will provide you with information and tools to lead you through your implementation.
The Quick Start Guide is divided into three segments:
- Getting Started - This page leads you through setting up your TrackAbout environment.
- Capturing Data - Tools - Now that your environment is ready to go, it's time to start collecting data.
- Reviewing Data - Tools - Finally, now that you have data, this page will instruct you on how to use it.
Your OnTrack Implementation Specialist will be available to answer any questions you may have. If you have not yet been assigned an OnTrack Implementation Specialist please contact support@trackabout.com
Logging in
Your TrackAbout representative will create your first system administrator user for the site. You will receive an email from TrackAbout with a link for you to set a password and then log into the site. You can log into TrackAbout in a few ways:
- Go to https://www.trackabout.com/public/login.aspx
- Go to trackabout.com and click the "Login" link in the upper right corner of this page.
Check out the page on Navigation for info about how to get around the website.
System Requirements
There are certain Software and Hardware requirements for using the TrackAbout website and mobile applications. Please see these pages for information about those requirements:
- See TrackAbout System Requirements for information about minimum software/hardware requirements for utilizing TrackAbout applications
- See Smartphone App Requirements for minimum smartphone requirements for running TrackAbout iOS/Android applications
- See Certified Devices for information about device minimum requirements for using TrackAbout mobile applications
Setting up Mobile Units (Smartphones or Handheld Computers)
Next, you need to download the necessary TrackAbout Mobile software
For iOS/Android Smartphones and Tablets: Download the app from the respective App Store. See the Smartphone page for assistance.
For rugged devices: The software is available for download here: Software Download
- You will find instructions on how to setup your handhelds from the page Installing TAMobile
- You will need a desktop or laptop computer running Microsoft Windows to complete this setup