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Difference between revisions of "Software Releases"
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| − | ==Schedule == | + | ==Application Web Site - Release Schedule == |
| − | + | TrackAbout releases software updates '''monthly'''. | |
| − | + | ===Test Environments=== | |
| − | + | Test environments are updated on or about the 5th business day of each month. | |
| − | |||
| − | + | ===Production Environments=== | |
| − | + | Production environments are updated on or about the 15th business day of each month. | |
| − | |||
| + | ===Why Monthly?=== | ||
| + | In February 2016 we changed from a two-week cycle to monthly. This longer development cycle means more testing and QA time for new enhancements and fixes. We believe this results in fewer issues or potential problems with new features | ||
| − | + | We wait two weeks between the update to the Test Environment and the Production Environment. This allows customers using the test environments two weeks to try out new features before they go live. | |
| − | + | ==Smartphone (Android and iOS)== | |
| + | Smartphone is generally updated monthly. | ||
| − | + | ==TAMobile 6 (TAM6)== | |
| + | TAMobile 6 run on the Microsoft .NET Compact Framework platform | ||
| + | |||
| + | Updating to New Versions - By default, TAMobile 6 will not be auto-updated. If there is some pressing need for an update, clients will be notified prior to the release. Otherwise, clients should request an update through TrackAbout Support. | ||
| + | |||
| + | ==TAMobile 5 (TAM5)== | ||
| + | As of September 1, 2017, TrackAbout no longer supports TAMobile 5. TrackAbout charges $250 per support incident for help inquiries related to TAMobile 5. | ||
| + | |||
| + | |||
| + | We will upgrade you to TAMobile 6 at no charge. | ||
| + | |||
| + | We are also offering free trials of the TAMobile iOS/Android app as an alternative to converting to TAMobile6. | ||
| + | |||
| + | Please contact TrackAbout Support at support@trackabout.com or call us at +1 412.269.0642. | ||
==Release Notes == | ==Release Notes == | ||
| − | TrackAbout | + | [https://corp.trackabout.com/blog/release-notes/ Link to past Release Notes] |
| + | |||
| + | TrackAbout is publishing Release Notes once a month via the [https://corp.trackabout.com/blog/ TrackAbout Blog]. If you do not receive Release notes, sign up for the distribution list on the TrackAbout Blog. | ||
If you have any questions or concerns please contact TrackAbout Support at support@trackabout.com or call us at +1 412.269.0642. | If you have any questions or concerns please contact TrackAbout Support at support@trackabout.com or call us at +1 412.269.0642. | ||
Latest revision as of 13:01, 24 January 2019
Application Web Site - Release Schedule
TrackAbout releases software updates monthly.
Test Environments
Test environments are updated on or about the 5th business day of each month.
Production Environments
Production environments are updated on or about the 15th business day of each month.
Why Monthly?
In February 2016 we changed from a two-week cycle to monthly. This longer development cycle means more testing and QA time for new enhancements and fixes. We believe this results in fewer issues or potential problems with new features
We wait two weeks between the update to the Test Environment and the Production Environment. This allows customers using the test environments two weeks to try out new features before they go live.
Smartphone (Android and iOS)
Smartphone is generally updated monthly.
TAMobile 6 (TAM6)
TAMobile 6 run on the Microsoft .NET Compact Framework platform
Updating to New Versions - By default, TAMobile 6 will not be auto-updated. If there is some pressing need for an update, clients will be notified prior to the release. Otherwise, clients should request an update through TrackAbout Support.
TAMobile 5 (TAM5)
As of September 1, 2017, TrackAbout no longer supports TAMobile 5. TrackAbout charges $250 per support incident for help inquiries related to TAMobile 5.
We will upgrade you to TAMobile 6 at no charge.
We are also offering free trials of the TAMobile iOS/Android app as an alternative to converting to TAMobile6.
Please contact TrackAbout Support at support@trackabout.com or call us at +1 412.269.0642.
Release Notes
TrackAbout is publishing Release Notes once a month via the TrackAbout Blog. If you do not receive Release notes, sign up for the distribution list on the TrackAbout Blog.
If you have any questions or concerns please contact TrackAbout Support at support@trackabout.com or call us at +1 412.269.0642.