WARNING: The TrackAbout MetaWiki has been deprecated and is no longer being updated.
Please visit our new TrackAbout Knowledge Base at https://supportkb.trackabout.com for the most-up-to-date documentation on TrackAbout and TrackAbout Mobile.
Difference between revisions of "Pairing an O'Neil Printer With TAMobile6 Handheld"
Jump to navigation
Jump to search
| (2 intermediate revisions by one other user not shown) | |||
| Line 1: | Line 1: | ||
This page explains how to pair a TAMobile6 handheld with an O'Neil Bluetooth printer. | This page explains how to pair a TAMobile6 handheld with an O'Neil Bluetooth printer. | ||
* Make sure the printer has power - either plugged in or a charged battery | * Make sure the printer has power - either plugged in or a charged battery | ||
| − | * Write down the serial number of the printer. For O’Neil printers, you have to open the printer and it’s printed on a label on the print-head encasing. Close the printer. | + | * Write down the serial number of the printer. For O’Neil printers, you have to open the printer and it’s printed either on the bottom of the printer, or on a label on the print-head encasing. Close the printer. |
| − | * On the handheld, go to Utilities > Config | + | * On the handheld, log into TrackAbout and go to Utilities > Config |
* Select Receipt Printer | * Select Receipt Printer | ||
* Select Printer Model | * Select Printer Model | ||
| Line 20: | Line 20: | ||
* Perform a delivery | * Perform a delivery | ||
* After signature, Print and save Receipt | * After signature, Print and save Receipt | ||
| + | |||
| + | =Bluetooth Pairing= | ||
| + | For information on pairing your printer via Bluetooth, please see [[Troubleshooting_Mobile_Printers|here]] | ||
Latest revision as of 09:37, 27 December 2019
This page explains how to pair a TAMobile6 handheld with an O'Neil Bluetooth printer.
- Make sure the printer has power - either plugged in or a charged battery
- Write down the serial number of the printer. For O’Neil printers, you have to open the printer and it’s printed either on the bottom of the printer, or on a label on the print-head encasing. Close the printer.
- On the handheld, log into TrackAbout and go to Utilities > Config
- Select Receipt Printer
- Select Printer Model
- Enter the Printer Port (Com 4 or 5 are common) Recommended to use the same com port on all client devices for consistency and help when troubleshooting
- Tap the Test button
- A list of Bluetooth devices will appear. The name of your printer is the same as the serial number of the printer.
- Single tap your printer and then tap the Next button.
- A screen will appear which has a checkbox for “Save As Favorite.” Make sure that is checked. Tap the Next button.
- The Connection Summary screen will appear. Tap the Connect button.
- The Print Status page will appear as follows:
Retrieving Printer Configuration...OK Connecting To Printer...OK Printing...OK
- Tap the Close button.
- You will be back at the Configuration screen. Tap the Done button.
Test receipt
- Perform a delivery
- After signature, Print and save Receipt
Bluetooth Pairing
For information on pairing your printer via Bluetooth, please see here