Deliver/Return Action

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Summary

This action is sometimes called Basic Delivery, Standard Delivery, Standard Deliver/Return or Non-Paperless Delivery. This is the delivery workflow that customers who do not use Proof of Delivery would use.

At its heart, the core of delivery is that a user, usually a truck driver, is fulfilling an order. They are delivering ordered goods to a customer and possibly picking up returnable or empty goods.

Features

This action provides the following capabilities, many of which are enabled or disabled by configuration:

• Select Truck
• Pre-Count Delivery Quantity
• Collect Delivery/Order Info (order header info and notes)
• Scan or Collect Assets
• Recording Assets by tag number
• Recording Assets by serial number
• Permit Not-Scanned asset delivers and returns
• Collect Common Carrier info (think Fed-Ex, UPS)
• Deliver consumables aka hard goods
• Collect signature and signer's name
• Confirm quantities before saving
• Print a delivery receipt
• Save the action

TAM6 Standard Delivery Work Flow

The screens shown on the handheld will vary depending on how your Delivery feature is configured. Here is a graphic to show some of the possible workflows:

NOTE: If using the Truck Load / unload module, the user logged in must be set up as a Truck Driver in order for his/her deliveries to be included when reconciling the truck load at the end of the day.

Delivery: No Barcode Button Flow Chart