Difference between revisions of "Hardware Selection and Repair"

Revision as of 12:09, 6 May 2011

Handheld Selection

What kind of handhelds do you need? Here are the recommended handheld models from TrackAbout. These are all sold by Symbol which is now owned by Motorola.

Device	User Guide	Recommended SD Card	Other Notes
ES400	ES400 User Guide	No SD Card listed	No additional notes
MC1000	MC 1000 User Guide	No SD Card listed	No additional notes
MC3000	MC 3000 User Guide	No SD Card listed	MC3090 Wireless: This handheld can only talk to the server by being syncronized in a docking station. This is recommended for drivers if you will not be doing any mobile printing.
MC3090	MC 3090 User Guide	No SD Card listed	This handheld can talk through a regular wifi network. This is the same kind of network that is used to connect laptops to the internet from airports and offices. This handheld is recommended for plant and dock handhelds. This wifi connection allows real-time inventory control and the handhelds can get wireless alerts and do other more interactive data transfer. MC3090 Wireless + Bluetooth:Bluetooth is recommended for any worker who might do mobile printing at some point. So a good question is whether or not you see your drivers doing paperless deliveries with printing receipts at customer sites some day. If so then you should consider the bluetooth handhelds.
MC3190	User guide unavailable at this time	No SD Card listed	No additional notes
MC35	MC 35 User Guide	No SD Card listed	No additional notes
MC55	MC 55 User Guide	No SD Card listed	No additional notes
MC65	MC 65 User Guide	No SD Card listed	No additional notes
MC70	MC 70 Users Guide	No SD Card listed	MC70 Wireless + Bluetooth + Cellular: Cellular allows real-time communication with driver handhelds in the field. We do not have any customers that have gone with this option. The MC70s are also a different form factor which I think is not quite as good for heavy scanning as the MC30XX series of handhelds. Also with the advent of "MiFi" (wireless routers from Verizon and Sprint that are on the cellular network but support a local wifi network) you could put one of these MiFi devices in the truck and give the drivers real-time communication near the truck with a wifi device rather than a cellular device.
MC75	MC 75 User Guide	No SD Card listed	No additional notes
MC9000	MC 9000 User Guide	No SD Card listed	No additional notes
WorkaboutPro	Workabout Pro User Guide	No SD Card listed	No additional notes

Pricing Information

Contact Us for more information or to place an order.

Roxanne Brown
(412) 269-1872
rbrown@trackabout.com

Handheld Repair Program

Warranty and Repairs

See document below on how to address hardware issue:

PDF Document: Handheld Warranty Information and Repair Options

Palm Repairs

TrackAbout has a repair program for Symbol Palm Terminals. In association with Legacy, a company founded by ex-Symbol repair specialists, a preferred-customer repair program has been developed for TrackAbout customers.

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 | No SD Card listed
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 * MC3090 Wireless: This handheld can only talk to the server by being syncronized in a docking station. This is recommended for drivers if you will not be doing any mobile printing.
-* MC3090 Wireless + Bluetooth:Bluetooth is recommended for any worker who might do mobile printing at some point. So a good question is whether or not you see your drivers doing paperless deliveries with printing receipts at customer sites some day. If so then you should consider the bluetooth handhelds.
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 * This handheld can talk through a regular wifi network. This is the same kind of network that is used to connect laptops to the internet from airports and offices. This handheld is recommended for plant and dock handhelds. This wifi connection allows real-time inventory control and the handhelds can get wireless alerts and do other more interactive data transfer.
+* MC3090 Wireless + Bluetooth:Bluetooth is recommended for any worker who might do mobile printing at some point. So a good question is whether or not you see your drivers doing paperless deliveries with printing receipts at customer sites some day. If so then you should consider the bluetooth handhelds.
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 | [[Image: MC 3190.PNG|thumb|65px| MC3190]]