Please visit our new TrackAbout Knowledge Base at https://supportkb.trackabout.com for the most-up-to-date documentation on TrackAbout and TrackAbout Mobile.
Capturing Data
DRAFT
Summary
This is your guide to getting started with TrackAbout's iOS/Android Application. But first, there are some pre-requisites you need to review before continuing with this guide.
- Getting Started with TrackAbout - By this time, you should already be well on your way through this page which provides the steps for getting your system set up and configured to your particular needs. If you have not gone through Getting Started with TrackAbout please contact your OnTrack Implementation Specialist at Support@trackabout.com
- Smartphone App --Have you downloaded the application yet? If not, you need to follow the Steps to get your devices ready for use.
Ready, Set, Go
Now that you have completed the pre-requisites, it's time to start using your app. We'll take you through some basic instructions and show you how the Smartphone application can be used.
Log into the TrackAbout app
On the mobile device, start the TrackAbout app by clicking the TrackAbout icon.
Login using the username or email address, and your password sent to you in your welcome email
Menu and Basics
You are now logged in. The main action menu is displayed.
Note that your screen might differ from what is shown here.
Tip Swipe right to display other action menu(s).
In the header of the app, you will always see two icons:
- Hamburger menu (three stacked lines) - This gives you access to the Asset Search, app settings and other features
- Synchronization - this button allows you to sync your app with your TrackAbout website. This pulls down the latest information from your website and also ensures any records currently on your devices are saved up to the site.
Basic Actions
Registering Assets
Add New (you may choose to call this action by another name) is used for registering assets in your system.
| Action | Screen | More Information |
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| *On the mobile device, tap on the Add New button |
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| *Select a product code by scrolling through the list or start typing in the smart search box. The selection will filter the list. | 
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| *Tap to select. (You selection is highlighted with an orange vertical line.) *Tap NEXT to continue | ||
| *Select an Ownership and tap NEXT | 
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| *Optional Information: TrackAbout can insert custom screens to collect asset attributes. | ||
| Next, Scan the asset barcode. The device camera should automatically activate on this screen. Scan all barcode(s) that fit the criteria you've set for the registration. |  
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| As you scan each one, you will be prompted to enter the associated Serial Number. | 
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| When complete with all barcodes Tap Save in the upper right hand corner. Note When the action is saved, your device will provide visual and audible feedback. |
If you do not have connectivity at save time, the app will automatically save your action at the next opportunity.
Locate Assets
This allows you to set an Asset's location.
Change Item Number
Also called Change Service or Reclassify Assets, this action is used to change the Item Number of an asset.
Change Barcode
Use this action when updating an asset's barcode. This is usually done when an assets barcode has been damaged, removed or is just missing/
