Warning
WARNING: The TrackAbout MetaWiki has been deprecated and is no longer being updated.

Please visit our new TrackAbout Knowledge Base at https://supportkb.trackabout.com for the most-up-to-date documentation on TrackAbout and TrackAbout Mobile.

Reports

From TrackAbout MetaWiki
Revision as of 16:20, 25 March 2011 by Tfusco (talk | contribs)
Jump to navigation Jump to search

Overview

  • TrackAbout Support can create customized reports for you.
  • These reports can be either emailed to you on a schedule or they can appear in the Custom Reports section of your site.
  • See the information below about these customized reports...


Getting the Data

There are two different ways that you can get these reports

  • 1) Emailed on a schedule
    • In this case we'll setup a schedule for when the report is emailed.
      • For example: The 2nd of every month or every sunday
    • The emails are sent between 4-5am US Eastern time. (9-10 am UTC aka Greenwich Mean Time)
    • The report will be an attachment to the email. This will usually be in Microsoft Excel format unless you need something different.
  • 2) Added to the Custom Reports section of your site
    • This will appear on the
    • Permissions

[ "view custom reports"


Input =

Output

Pricing

Report Creation

The standard price for setting up reports is a one time fee of US$250.


Some reports maybe be too large and complicated for this fee and may require a special quote. We'll let you know if that is the case.

Report Changes

Changes to existing custom reports will be charged at $100 per hour.