Warm and Cold boot and Frequent features

Windows Mobile

Microsoft Activesync Problems

Windows Mobile Devices sync using Microsoft's Activesync software. Many Activesync issues can be resolved with the following steps:

• Close ActiveSync on your PC and try again. If you still have problems...
• Close down all the programs on your PC, reboot it, and then try again. If you still have problems...
• Uninstall ActiveSync and go to the Mobile Units section of the TrackAbout website and reinstall Active Sync using the instructions found on the the Software Downloads page.

If you are still having problems or are uncertain about doing the reinstall, please contact TrackAbout Support.

Device Computer Cold and Warm Boot Procedures

Device	Warm Boot Simple reset of the device TrackAbout will not be erased	Cold Boot Hard reset to factory default settings TrackAbout may be erased. Before performing a cold boot, please contact TrackAbout Support.	User Guide
ES400	Press and hold the Power button for at least five seconds. The screen will display a menu, choose the Power Off option.	Simultaneously press the Power button and the 1 and 9 keys.	https://docs.symbol.com/manuals/13631001a.pdf
MC3000	Press the "7" key, the "9" key, and the red "Power" key simultaneously .The mobile computer initializes. The MC30XX will open a "MC30XX Demo" application. Double click the exit icon (which looks like a door). Calibrate the screen. If the mobile computer still does not respond, perform a cold boot.	A cold boot also restarts the mobile computer and closes all running programs but also resets the Real-Time-Clock (RTC). Note that for Windows Mobile 6.1, Data saved in flash memory (TrackAbout program) or a memory card is not lost. Press the "1" key, the "9" key, and the red "Power" key simultaneously The mobile computer initializes. After the cold boot, the MC30XX will open a "MC30XX Demo" application. Double click the exit icon (which looks like a door). Calibrate the screen.	http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=6889901apdf&sliceId=&dialogID=222578646&stateId=0%200%2030813034
MC3090	Press the "7" key, the "9" key, and the red "Power" key simultaneously .The mobile computer initializes. The MC30XX will open a "MC30XX Demo" application. Double click the exit icon (which looks like a door). Calibrate the screen. If the mobile computer still does not respond, perform a cold boot.	Press the "1" key, the "9" key, and the red "Power" key simultaneously The mobile computer initializes. After the cold boot, the MC30XX will open a "MC30XX Demo" application. Double click the exit icon (which looks like a door). Calibrate the screen.	http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=6889905apdf&sliceId=&dialogID=224026009&stateId=1%200%20224028036
MC65	Press and hold the red Power button for approximately 5 seconds. As soon as the mobile computer starts to perform a warm boot, release the Power button.	A reset restarts the MC65 by closing all running programs. Data saved in flash memory or a memory card is not lost. On a numeric keypad, simultaneously press the red Power button and the “1” and the “9” keys. On an alphanumeric keypad, simultaneously press the red Power button and the “W” and the “C” keys	http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=13376901apdf&sliceId=&dialogID=222582122&stateId=0%200%2030813241
MC75	Hold down the Power button for approximately five seconds. As soon as the MC75 starts to perform a warm boot, release the Power button.	Simultaneously press the Power button and the 1 and 9 keys.	http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=13350301apdf&sliceId=&dialogID=222582024&stateId=0%200%2030813193
MC9000	Hold down the Power button for approximately five seconds. As soon as the mobile computer starts to perform a warm boot, release the Power button.	Press the primary battery release on the mobile computer to partially eject the battery from the mobile computer. While the battery is partially released, simultaneously press and release the handle trigger and the Power button. Push the battery to fully re-insert it in the mobile computer. One audible click can be heard as the battery is fully inserted. The mobile computer initializes. Calibrate the screen.	http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=13350301apdf&sliceId=&dialogID=222582024&stateId=0%200%2030813193
WorkaboutPro	Press and hold down the [FN/BLUE] key and the [ENTER] key simultaneously for a minimum of six seconds.	Press and hold down the [FN/BLUE] [FN/ORANGE] and [ENTER] keys simultaneously for a minimum of six seconds.	http://www.psion.co.za/pdf/workaboutpromanual.pdf SD Cards Some TrackAbout Devices have slots for SD flash memory cards. Those slots are used to backup actions completed on those Device computers within the TrackAbout application. When purchasing SD flash memory for use with TrackAbout, please insure that the cards meet one of the following specifications: 150x speed rating OR Class 6 speed rated SD flash memory cards with lower speed ratings than these will cause significant performance problems when working within the TrackAbout application. Frequent Features - Menu Version Start - Settings - System - About - Version Set Date and Time Start - Settings - System - Clock & Alarms - Name in the Device Start - Settings - System - About - Device ID - Enter the Device name (Enter a meaningful name for your organization). Locking the Device Start - Settings - Personal Tab - Lock Check the box ands select password and duration for device to lock. Free PDF reader for Win. Mobile http://pocketxpdf.sourceforge.net/ Windows CE 6.0 Devices If the mobile computer stops responding to input, reset it. There are two reset functions, warm boot and cold boot. A warm boot restarts the mobile computer by closing all running programs. All data that is not saved is lost. A cold boot also restarts the mobile computer, but erases all stored records and entries from RAM. In addition it returns formats, preferences and other settings to the factory default settings. Perform a warm boot first. If the mobile computer still does not respond, perform a cold boot. Motorola MC3100 Warm Boot & Cold Boot Performing a Warm Boot To perform a warm boot: Press the Power button for five seconds. As the mobile computer initializes MC31XX Sample Applications window appears. Performing a Cold Boot A cold boot restarts the mobile computer and erases all user stored records and entries from RAM. Never perform a cold boot unless a warm boot does not solve the problem. To perform a cold boot: Simultaneously press and then release the 1, 9 and Power keys. Do not hold down any other keys or buttons. As the mobile computer initializes, the splash window, appears for about a minute. Calibrate the touch screen. Palm OS Palm HotSync Issues If you are experiencing problems synchronizing your Device device to the TrackAbout website, please follow the steps listed below: Insert your TrackAbout Device into the cradle and check for illuminated lights in the lower left hand corner of the cradle. The Device unit does not need to be turned on. If the red or green light is illuminated, try to sync your Device by pushing the sync button on the cradle. If no lights are illuminated, check the following. Make sure the Device unit is firmly and fully inserted into the cradle. Check to make sure there is power to the cradle, power supply and wall outlet. Try inserting a different Device into the cradle. Push the sync button on the cradle and listen for the sync tones. You should next see a "box" for the Palm HotSync manager program on your computer screen. Palm's HotSync manager is the program that allows your PC and your Palm Device computer to "talk" to each other. If the Palm HotSync "box" does not appear, check that the HotSync manager application is running.  You'll see an icon that looks like this in the system tray (bottom right of your computer's monitor): If HotSync Manager is not running, navigate to Start>All Programs>Palm Desktop and click on the HotSync manager icon if HotSync Manager is running, right click on the HotSync manager icon in your system tray, and insure that there is a check mark next to "Local Serial" If the Palm HotSync box appears, you should next see the TrackAbout Conduit. The TrackAbout conduit allows your computer to send the data on your Palm Device computer to the TrackAbout website. If the TrackAbout conduit does not appear at all, login to the TrackAbout website, and reinstall the conduit. Device Cold and Warm Boot Procedures Symbol 1500's Warm Boot (simple reset of the device, TrackAbout will not be erased) Using a paperclip, pin, or thumbtack push the reset button on the back of the unit. Cold Boot ("hard" reset to factory default settings, TrackAbout will be erased) Hold down the power button While holding down the power button, press the reset button on the back of the device. Should get message warning erasing data Press the upper half of the scroll button. Symbol 1800's Warm Boot (simple reset of the device, TrackAbout will not be erased) Remove battery cover. Press the reset button with your stylus until you feel a slight click. The reset button is a small black rubber pad to the right of the battery. Replace battery cover. Cold Boot ("hard" reset to factory default settings, TrackAbout will be erased) Remove battery cover. Press and hold Power button. Hold for 5 seconds. Press the reset button with your stylus until you feel a slight click. The reset button is a small black rubber pad to the right of the battery. Release Power button. Release Reset button. Replace battery cover. Verify that the user is prompted to re-align the screen, etc. Palm Memory Identification Most devices are 8 or 16 MB. To find out your Palm device, from the main application screen, select Menu - App and Info. Make sure the device in the drop drown is HANDHELD. It will show free space xx of XXX total flash memory.