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Please visit our new TrackAbout Knowledge Base at https://supportkb.trackabout.com for the most-up-to-date documentation on TrackAbout and TrackAbout Mobile.
Smartphone App
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TrackAbout has a Smartphone corporate App available for iOS and Android platforms. The App is intended for customers of the TrackAbout asset tracking ecosystem. You will need a TrackAbout account to use the App. Call your sales contact for more details.
Introduction
This app enables users to perform asset tracking operations.
Requirements
- TrackAbout Service contract
iOS Apple
- iPhone, Ipad, iPod device
Android
Compatibility:
- This app requires Android phone or tablets with version 4.0.3 or higher.
Features
- Internal users can search for assets by tag and view asset details and history.
Follow On (FOT)
The app supports several Follow-On Tracking mobile actions:
- Asset Search
- Move Asset
- Set Volume
Setup
- The Smartphone app needs to be enabled in your instance. Call your sales contact for more pricing and details.
- The Support team will enable the Smartphone in your instance.
- Mobile Roles Setup
Create and setup Mobile roles. Be sure to select the correct role purpose. The new role MUST select "Smartphone and Tablet"
- Setup Internal Users
- For each user requiring access, check the box TAMobile Android/iOS
- Also assign the TAMobile Rugged and TAMobile Desktop role and save