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Please visit our new TrackAbout Knowledge Base at https://supportkb.trackabout.com for the most-up-to-date documentation on TrackAbout and TrackAbout Mobile.
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Important Notice: As of August 2012, TrackAbout will not provide support for Palm OS devices due to the cost of supporting aging technology.
A $200 fee will be charged for each support incident involving Palm OS devices.
How Tos:
Warm Boot
- Locate the Reset button on the back of the handheld, right-hand side, mid-way down
- Use the tip of a paperclip to press the Reset button
Cold Boot
Warning: Cold booting any device can erase data and the TrackAbout software. Contact TrackAbout Support before attempting a cold boot.</style>
- Hold down the green power button on the front of the handheld
- Use the tip of a paperclip to press the Reset button
- Press the upper half of the scroll button on the front of the handheld to complete the cold boot
Known Issues
TrackAbout will not provide support for this device or any device running Palm OS. A $200 charge will be added for any support incident involving Palm OS devices.