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Difference between revisions of "TrackAbout API and Integration Points"

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== Overview ==
 
== Overview ==
TrackAbout integrates with several business accounting systems including TECSYS, Oracle, J.D. Edwards, SAP, [[Integration with Computers Unlimited 3.0|Computers Unlimited]] (TIMS, TIMS 3.0, WISDOM), Infonetics, Dataweld and Syntax among others.
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TrackAbout has an open and flexible approach to integration. We want to help our clients find the best ways to integrate with whatever other systems they are using today and in the future. About half of TrackAbout's customers do some kind of integration with their business system.
  
In some cases this integration is generic, and in some cases the integration is specific to the different business system installations.
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== Pre-Built Integrations ==
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The following business systems have a pre-built integration that can be used by new clients
  
TrackAbout is partners with TECSYS and offers a robust integration to their Elite Series product. See [[TECSYS Integration]]
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* [https://www.epicor.com/products/prophet-21.aspx Epicor's Profit 21] integration built and maintained by Epicor
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* Oracle's [http://www.netsuite.com Netsuite] integration built and maintained by [http://www.solution-source.net/ Solution Source]
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* [http://www.infor.com/product-summary/distribution/sxenterprise/ Infor SX.e] integration built and maintained by [http://www.dsa.us/ DSA]
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* [http://www.tecsys.com TECSYS Elite Series] integration built and maintained by TECSYS
  
TrackAbout integrates with third-party bill presentment and procurement systems from [http://www.srcp.com SourceCorp].
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There is also an integration to the following system for bill presentation and delivery (used for mailing rental bills for customers)
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* [http://www.sourcehov.com/ SourceHOV] integration built and maintained by SourceHOV
  
TrackAbout supports several ways of getting data into and out of the system.
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== Custom Integrations ==
* Manual user-uploading of CSV, fixed-width, tab-delimited or XML files
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Most of our clients who do integration have set it up themselves or with the help of their ERP system consultants.  
* Automatic pickup and processing of files transferred via SFTP/SCP, FTP over SSL, plain FTP or other means
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Our clients have configured integrations to many systems over the years and we have a lot of experience helping new clients with integration projects.  
* Exported text and XML reports made available for automated pickup
 
* Fully integrated Web Services based on the RESTful model (What's REST?  See [http://en.wikipedia.org/wiki/Representational_State_Transfer here], [http://www.ics.uci.edu/~fielding/pubs/dissertation/rest_arch_style.htm here] and [http://java.sun.com/developer/technicalArticles/WebServices/restful here]).
 
* Action-Based Integration (Push Messages)
 
  
TrackAbout also provides a set of published URL Redirects for getting quick access to such things as customers, invoices, assets and more via the web site.
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Some of the systems our clients have integrated with include these more common systems:
  
== Integration Methods ==
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SAP, Oracle, JD Edwards, Microsoft Dynamics and Sage
Click below for more information on the different integration methods.
 
  
* [[Accounting System Integration]]
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Though not a formal integration, here are some notes on integrating with [Integration_with_Computers_Unlimited_3.0 Computers Unlimited]
  
* [[File-Based Import/Export]]
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There are many more systems that our clients have used in specific industries or geographies. Please contact us for more information on any specific system
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== Preferred Integration Methods ==
  
* [[TrackAbout Support Tools]]
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=== Standard REST API ===
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TrackAbout preference for integration is to use our standard API (Application Programming Interface). This API is well documented and we continue to support it going forward.
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* [[RESTFUL APIs]]
  
* [[Web Services]]
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=== Push Integration (Webhooks) ===
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This integration method is used to have TrackAbout trigger pushing information to your systems when an action takes place in the TrackAbout system.
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* [[Action-Based Integration]]
  
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=== Public Redirect URLs ===
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These are URLs used to create links to pages inside the TrackAbout application website. These are standardized and shortened URL formats that TrackAbout will continue to support even if our normal URLs were ever to change.
 
* [[Public Redirect URLs]]
 
* [[Public Redirect URLs]]
  
* [[RESTFUL APIs]]
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=== Read-Only Database Access ===
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TrackAbout allows direct read-only access to a simplified view of your TrackAbout database.
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* [OpenData]
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== Other Integration Methods ==
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=== Bulk Loading Data by TrackAbout Support ===
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When getting started there is often a need to load some data one-time at the start of the project. TrackAbout's support and implementation team has tools to help with this.
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* [[TrackAbout Support Tools]]
 +
 
 +
=== File-Based Import/Export ===
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Clients unable to call the Standard REST API can fall back on exchanging text files.
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* [[File-Based Import/Export]]
  
* [[Action-Based Integration]]
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=== Web Services using SOAP ===
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These SOAP webservices still work, but are not being maintained going forward. Please contact us for more information if you are interested in using these integration methods.
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* [[Web Services]]

Revision as of 13:11, 2 October 2017

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Overview

TrackAbout has an open and flexible approach to integration. We want to help our clients find the best ways to integrate with whatever other systems they are using today and in the future. About half of TrackAbout's customers do some kind of integration with their business system.

Pre-Built Integrations

The following business systems have a pre-built integration that can be used by new clients

There is also an integration to the following system for bill presentation and delivery (used for mailing rental bills for customers)

  • SourceHOV integration built and maintained by SourceHOV

Custom Integrations

Most of our clients who do integration have set it up themselves or with the help of their ERP system consultants. Our clients have configured integrations to many systems over the years and we have a lot of experience helping new clients with integration projects.

Some of the systems our clients have integrated with include these more common systems:

SAP, Oracle, JD Edwards, Microsoft Dynamics and Sage

Though not a formal integration, here are some notes on integrating with [Integration_with_Computers_Unlimited_3.0 Computers Unlimited]

There are many more systems that our clients have used in specific industries or geographies. Please contact us for more information on any specific system

Preferred Integration Methods

Standard REST API

TrackAbout preference for integration is to use our standard API (Application Programming Interface). This API is well documented and we continue to support it going forward.

Push Integration (Webhooks)

This integration method is used to have TrackAbout trigger pushing information to your systems when an action takes place in the TrackAbout system.

Public Redirect URLs

These are URLs used to create links to pages inside the TrackAbout application website. These are standardized and shortened URL formats that TrackAbout will continue to support even if our normal URLs were ever to change.

Read-Only Database Access

TrackAbout allows direct read-only access to a simplified view of your TrackAbout database.

  • [OpenData]

Other Integration Methods

Bulk Loading Data by TrackAbout Support

When getting started there is often a need to load some data one-time at the start of the project. TrackAbout's support and implementation team has tools to help with this.

File-Based Import/Export

Clients unable to call the Standard REST API can fall back on exchanging text files.

Web Services using SOAP

These SOAP webservices still work, but are not being maintained going forward. Please contact us for more information if you are interested in using these integration methods.