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Difference between revisions of "Mark Assets Lost"

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(Created page with "=Mark as Lost all assets at a particular customer= You have access to the tools to do this yourself by doing these steps. - In TrackAbout, go to the customer. - Click on...")
 
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=Mark as Lost all assets at a particular customer=
 
You have access to the tools to do this yourself by doing these steps.  
 
You have access to the tools to do this yourself by doing these steps.  
- In TrackAbout, go to the customer.
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* In TrackAbout, go to the customer.
 
 
 
 
 
- Click on the Customer Reports tab, and then click on the Asset List link.
 
  
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* Click on the Customer Reports tab, and then click on the Asset List link.
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Revision as of 14:42, 10 August 2016

Mark as Lost all assets at a particular customer

You have access to the tools to do this yourself by doing these steps.

  • In TrackAbout, go to the customer.
  • Click on the Customer Reports tab, and then click on the Asset List link.


- Click the link to Show All assets


- If you have a browser (such as Firefox) which allows you to select and copy a column, then select and copy the Barcodes.

Otherwise, normally I would say to Export the file to Excel.

However, Microsoft caused a problem that exporting to Excel is not working right now.

Trouble_Exporting_To_Excel


So what you can do is highlight the entire table INCLUDING headers, RIGHT click on the highlighted area, and then left click on Copy:



- Open Excel. In the first cell, RIGHT click, and choose Paste Special from the list:


- Click to select Text, and then click on the OK button:


- Once the page is in Excel, make SURE that no barcode's leading zero has been dropped (if any.) If you selected Text above, this should not be an issue.


- From Excel, select the barcodes, right click on your selection, and select Copy


- Go to the Mark Assets Lost page.

https://www.trackabout.com/clt/assetAdmin/markLost.aspx


- Click on an option to specify if you want to make a customer responsible


- Make sure that you're in the Add Assets By Barcode tab. Right click in the field, and select Paste


- With the assets in the field, click the SAVE button: