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Difference between revisions of "Lost Assets"
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A link to this report will be available as part of your TrackAbout Dashboard. "Found Assets" is one of the standard pieces of information highlighted by the Dashboard. When there are "Found" assets to review, the Dashboard will look like this: | A link to this report will be available as part of your TrackAbout Dashboard. "Found Assets" is one of the standard pieces of information highlighted by the Dashboard. When there are "Found" assets to review, the Dashboard will look like this: | ||
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Revision as of 13:15, 2 June 2016
Overview
Over time, there may be several reasons to believe assets maybe misplaced or lost. For instance, perhaps an asset has been delivered to a customer, but the customer insists they don't have it. You need a way to remove these from your active inventory so they don't affect internal asset management for things like ordering, production, asset utilization, etc.
TrackAbout provides a means to mark these kinds of assets as lost. This will remove the asset from the branch's inventory, but the asset's information will still be maintained in the TrackAbout database.
How does it work?
Throughout TrackAbout's website and mobile software, there are several ways to mark assets as "Lost".
- Customer Audit
- Physical Inventory
- Asset History page
- Remove Stale Inventory
- Mark Assets Lost
As a result of any of the actions mentioned above, TrackAbout will create a Mark Lost record and insert it into the Asset's History. In addition, the Asset's Status will show as Lost.
Once marked, as stated in the Overview section, these assets will no longer be counted as part of your active inventory. However, TrackAbout does not delete this information. The history of a Lost Asset will remain intact. This way, if ever the asset is found, TrackAbout will remember the asset and return it to the active inventory.
Reporting Tools
Lost Assets
This report shows assets lost based on a set of search criteria.
The report can be filtered by date ranges, the customer responsible for losing the assets or the last known location of the asset.
In the report, the 'Lost Location' column will display the last known location of the asset. If a customer is responsible for the asset, it will be listed in the 'Responsible Customer' column. The columns can be sorted by clicking on the column headers. To perform a secondary sort, hold the shift key while clicking on the second column.
Lost Assets Found
The Lost Assets Found is a TrackAbout website report that allows you to review assets that had previously been marked Lost, but have been found again.
Lost Assets on the TrackAbout Dashboard
A link to this report will be available as part of your TrackAbout Dashboard. "Found Assets" is one of the standard pieces of information highlighted by the Dashboard. When there are "Found" assets to review, the Dashboard will look like this:
