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Difference between revisions of "Locations"

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'''The Unknown Location'''<br>  
 
'''The Unknown Location'''<br>  
  
There is a special location called the "Unknown Location". Assets are moved here when their location is not know. <br>  
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There is a special location called the "Unknown Location". Assets are moved here when their location is not known. <br>  
  
 
Examples of how an asset will end up in the Unknown Location:<br>  
 
Examples of how an asset will end up in the Unknown Location:<br>  

Revision as of 12:00, 22 April 2016

<< Back to Key Concepts

Locations are areas where assets can be stored. Any storage area that is not at a Customer is considered a Location.


Every Asset is either at a Customer or in a Location.

An asset can only be in one and only one location at a time.

An asset cannot be at both a customer and a location at the same time.


Location Types

There are different Location Types:

  • Branch - This is an internal location. Typically a branch, store, or warehouse
  • Reseller - This is an location is like a branch but it is typically not part of your company. This is ususally a place where consignment inventory is kept for another company that resells your products to end users.
  • Supplier - This is an external location. This is typically someone that either supplies or maintains the assets.
  • Truck - This is a truck or trailer used to transport assets. Locations of Location Type "Truck" are needed for the Truck Load/Unload and Reconciliation module and they appear in Truck drop downs in various places in the application.


The Unknown Location

There is a special location called the "Unknown Location". Assets are moved here when their location is not known.

Examples of how an asset will end up in the Unknown Location:

  • Marked lost - Typically after a customer audit or after removing stale inventory from a location
  • Created by a TrackAbout record that did not set the initial location of the asset
  • Moved into a 'Pack' of joined assets
  • Bulk imported from a previous tracking system and not at a customer site at the time of the import