WARNING: The TrackAbout MetaWiki has been deprecated and is no longer being updated.
Please visit our new TrackAbout Knowledge Base at https://supportkb.trackabout.com for the most-up-to-date documentation on TrackAbout and TrackAbout Mobile.
Difference between revisions of "Mobile Device Troubleshooting"
Jump to navigation
Jump to search
| Line 33: | Line 33: | ||
::Performing a Cold Boot | ::Performing a Cold Boot | ||
| − | :::*Press the "1" key, the "9" key, and the red "Power" key simultaneously <br> | + | :::*Press the "1" key, the "9" key, and the red "Power" key simultaneously <br> |
| + | :::*The mobile computer initializes. | ||
| + | :::*Calibrate the screen. | ||
| + | |||
::Performing a Warm Boot | ::Performing a Warm Boot | ||
:::*Press the "7" key, the "9" key, and the red "Power" key simultaneously <br> | :::*Press the "7" key, the "9" key, and the red "Power" key simultaneously <br> | ||
| Line 45: | Line 48: | ||
:::*Press the primary battery release on the mobile computer to partially eject the battery from the mobile computer. | :::*Press the primary battery release on the mobile computer to partially eject the battery from the mobile computer. | ||
:::*While the battery is partially released, simultaneously press and release the handle trigger and the Power button. | :::*While the battery is partially released, simultaneously press and release the handle trigger and the Power button. | ||
| − | :::*Push the battery to fully re-insert it in the mobile computer. One audible click can be heard as the battery is fully | + | :::*Push the battery to fully re-insert it in the mobile computer. One audible click can be heard as the battery is fully inserted. |
:::*The mobile computer initializes. | :::*The mobile computer initializes. | ||
:::*Calibrate the screen. | :::*Calibrate the screen. | ||
Revision as of 13:08, 6 May 2009
Palm OS
Handheld
Sync
Cold and Warm Boot Procedures
- Symbol 1800's
- Warm Boot
- Remove battery cover.
- Press the reset button with your stylus until you feel a slight click. The reset button is a small black rubber pad to the right of the battery.
- Replace battery cover.
- Cold Boot
- Remove battery cover.
- Press the reset button with your stylus until you feel a slight click. The reset button is a small black rubber pad to the right of the battery.
- Press and hold Power button.
- Release Power button.
- Release Reset button.
- Replace battery cover.
- Verify that the user is prompted to re-align the screen, etc.
Windows Mobile
Handheld
Sync
Cold and Warm Boot Procedures
- MC3000 series:
- Performing a Cold Boot
- Press the "1" key, the "9" key, and the red "Power" key simultaneously
- The mobile computer initializes.
- Calibrate the screen.
- Press the "1" key, the "9" key, and the red "Power" key simultaneously
- Performing a Cold Boot
- Performing a Warm Boot
- Press the "7" key, the "9" key, and the red "Power" key simultaneously
- Press the "7" key, the "9" key, and the red "Power" key simultaneously
- Performing a Warm Boot
- MC9090
- Performing a Warm Boot
- Hold down the Power button for approximately five seconds. As soon as the mobile computer starts to perform a warm boot, release the Power button.
- Performing a Warm Boot
- Performing a Cold Boot
- Press the primary battery release on the mobile computer to partially eject the battery from the mobile computer.
- While the battery is partially released, simultaneously press and release the handle trigger and the Power button.
- Push the battery to fully re-insert it in the mobile computer. One audible click can be heard as the battery is fully inserted.
- The mobile computer initializes.
- Calibrate the screen.
- Performing a Cold Boot