Smartphone App

This page is currently under construction

TrackAbout has a Smartphone corporate App available for iOS and Android platforms. The App is intended for customers of the TrackAbout asset tracking ecosystem. You will need a TrackAbout account to use the App. Call your sales contact for more details.

Introduction

This app enables users to perform asset tracking operations.

Features

Internal Users

• Internal users can search for assets by tag and view asset details and history.

Coming Soon:

• Set location of assets within branches (Locate action)
• A basic implementation of customer delivery

Follow On (FOT)

The app supports several Follow-On Tracking mobile actions:

• Search for assets by tag and view asset details and history
• Move Asset
• Set Volume

Requirements

To be able to use the app, you need to be a TrackAbout customer with a service contract.

iOS Apple Devices

• iPhone, Ipad, iPod device

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.

Android Devices

Compatibility: This app requires Android phone or tablets with version 4.0.3 or higher.

Setup

1. The Smartphone app needs to be enabled in your instance. Call your sales contact for more pricing and details.
2. The Support team will enable the Smartphone in your instance.
3. Mobile Roles Setup

Create and setup Mobile roles. Be sure to select the correct role purpose. The new role MUST select "Smartphone and Tablet"

1. Setup Internal Users
   1. For each user requiring access, check the box TAMobile Android/iOS
   2. Also assign the TAMobile Rugged and TAMobile Desktop role and save