TrackAbout System Requirements - Revision history

Lsilverman at 15:38, 10 October 2023

2023-10-10T15:38:50Z

Lsilverman at 22:51, 24 February 2022

2022-02-24T22:51:34Z

Lsilverman: /* How To Test the CDN */

2022-02-24T22:50:55Z

How To Test the CDN

Lsilverman at 19:38, 25 January 2021

2021-01-25T19:38:33Z

Jgullickson: /* TAMobile 6 (Windows Mobile) */

2018-09-11T14:29:33Z

TAMobile 6 (Windows Mobile)

Lsilverman: update (by SublimeText.Mediawiker)

2018-05-11T18:33:38Z

update (by SublimeText.Mediawiker)

Lsilverman: update (by SublimeText.Mediawiker)

2018-05-11T18:22:41Z

update (by SublimeText.Mediawiker)

Lsilverman: update (by SublimeText.Mediawiker)

2018-05-11T18:22:02Z

update (by SublimeText.Mediawiker)

Lsilverman: /* About the CDN - Faster Loading Web Pages */

2018-05-11T18:16:52Z

About the CDN - Faster Loading Web Pages

Lsilverman: enhancing CDN section (by SublimeText.Mediawiker)

2018-05-11T18:13:04Z

enhancing CDN section (by SublimeText.Mediawiker)

@@ Line 66: / Line 66: @@
 ;For Production, whitelist the following
-:ta-prod.azureedge.net ports 80 and 443
+:prod-cache.trackabout.com ports 80 and 443
 ;For Test, whitelist the following
-:ta-test.azureedge.net ports 80 and 443
+:test-cache.trackabout.com ports 80 and 443
 ====How To Test the CDN====
@@ Line 84: / Line 84: @@
 You should see all requests completing successfully with a status code in the 200s range.
-You should see many requests being served from a domain ending in "azureedge.net". That is the CDN server.
+You should see many requests being served from the domain mentioned above, such as prod-cache.trackabout.com or test-cache.trackabout. That is the CDN server.
 [[File:CDN-test.png|800px]]
@@ Line 90: / Line 90: @@
 If you see any requests with statuses in 300-range, then you did not force refresh the page. Try again.
-If you see any requests in the 400s or 500s for resources coming from the domain <code>azureedge.net</code>, then there's a problem. Your network or workstation may be set up to block certain web endpoints on which TrackAbout depends.
+If you see any requests in the 400s or 500s for CDN-served resources, then there's a problem. Your network or workstation may be set up to block certain web endpoints on which TrackAbout depends.
 If you are unsure how to resolve errors in the 400-599 range, please email support@trackabout.com and open a ticket.

@@ Line 5: / Line 5: @@
 ==Application Web Site== <!--T:2-->
 The TrackAbout Application Web site runs in a web browser. The following browsers are acceptable.
 * Microsoft Edge - Latest version
 * Mozilla Firefox - Latest version is generally assumed as the software auto-updates
-* Google Chrome - Latest version is generally assumed as the software auto-updates
 <span style="color:#FF0000">Due to the amount of information available on the TrackAbout website, we recommend it not be used via a smartphone device.  It is not optimized for mobile use.  By default on mobile devices, the left pane navigation menu is collapsed.}</span>

@@ Line 72: / Line 72: @@
 ====How To Test the CDN====
-Use your corporate standard browser, whether it's Chrome, Firefox, IE11, Microsoft Edge or another.
+Use your corporate standard browser, whether it's Chrome, Firefox, Microsoft Edge, etc.
 * Open your browser

@@ Line 45: / Line 45: @@
 :TCP/80 = HTTP
 :TCP/443 = HTTPS
 ;Inbound Firewall Ports

← Older revision		Revision as of 14:29, 11 September 2018
Line 17:		Line 17:
	An available USB port is required for installing TAMobile 6 on a mobile handheld computer and for syncing with a handheld cradle.		An available USB port is required for installing TAMobile 6 on a mobile handheld computer and for syncing with a handheld cradle.

		+	===Windows 10 ===
	{{warning\|Windows Mobile Device Center stopped working with Windows 10 version 1709 (Fall 2017 Creator's Update). Installation on a new PC will fail. An existing installation will not run following an upgrade to this version or greater.		{{warning\|Windows Mobile Device Center stopped working with Windows 10 version 1709 (Fall 2017 Creator's Update). Installation on a new PC will fail. An existing installation will not run following an upgrade to this version or greater.

@@ Line 50: / Line 50: @@
 ;Content Distribution Network (must be whitelisted)
-:URL: ta-prod.azureedge.net
+:See next section.
 ====About the CDN - Faster Loading Web Pages====

@@ Line 86: / Line 86: @@
 You should see many requests being served from a domain ending in "azureedge.net". That is the CDN server.
 If you see any requests with statuses in 300-range, then you did not force refresh the page. Try again.
 If you see any requests in the 400s or 500s for resources coming from the domain <code>azureedge.net</code>, then there's a problem. Your network or workstation may be set up to block certain web endpoints on which TrackAbout depends.
 ==Keywords== <!--T:8-->
 System Requirements, minimum requirements, browser version, operating system, firewall, proxy, ports
 </translate>

@@ Line 53: / Line 53: @@
 :Ports 80, 443
-====About the CDN====
+====About the CDN - Faster Loading Web Pages====
-In our May 2018 release, TrackAbout introduced a new performance improvement. TrackAbout is adding a Content Distribution Network to accelerate delivery of certain parts of the web site. Instead of fetching things like images, fonts, javascript and cascading style sheets (CSS) from TrackAbout's web server, static, unchanging files will instead be served from server caches all over the globe.
+We’re making web pages load faster. We have adopted the use of a Content Distribution Network (CDN) to speed up delivery of web page parts.
 The result should be that pages load more quickly, as certain parts of every page will be served from servers as close to you as possible.
-If your IT department requires whitelisting of specific web sites, please ensure the following endpoints are whitelisted.
+'''IMPORTANT:''' If your IT department enforces white-listing of specific web sites, please direct them to this page which lists the endpoints that need to be white-listed.
-;For Production
+;For Production, whitelist the following
 :ta-prod.azureedge.net ports 80 and 443
-;For Test
+;For Test, whitelist the following
 :ta-test.azureedge.net ports 80 and 443
-Prior to the publication of the May 2018 release, you may request the login page from our internal test environment, which we call Staging.
+;How To Test
+Use your corporate standard browser, whether it's Chrome, Firefox, IE11, Microsoft Edge or another.
 * Open your browser
 * Open your browser's Dev Tools (usually F12, or find it in the menu)
 * Switch to the Network tab.
-* Navigate to https://staging.trackabout.com
+* Do a "force refresh" of the web page (Ctrl+F5 or Ctrl+Shift+R). This forces the browser to request every object inside the page fresh, rather than loading it from your browser's local cache as it normally would.
-The Network tab should populate showing all the components of the login page.
+If you see any requests with statuses in 300-range, then you did not force refresh the page. Try again.
-You should see all requests completing successfully. If any of the requests fail, then your network or workstation may be set up to block certain web endpoints on which TrackAbout depends.
+If you see any requests in the 400s or 500s for resources coming from the domain <code>azureedge.net</code>, then there's a problem. Your network or workstation may be set up to block certain web endpoints on which TrackAbout depends.