TLS 1.2 QA Environment Testing - Revision history

Lsilverman: update (by SublimeText.Mediawiker)

2020-03-05T17:11:04Z

update (by SublimeText.Mediawiker)

Lsilverman: added see also section (by SublimeText.Mediawiker)

2020-03-05T17:06:55Z

added see also section (by SublimeText.Mediawiker)

Lsilverman: /* Conducting the Test */

2020-03-04T19:44:13Z

Conducting the Test

Lsilverman: /* How To Find Config.ini On TAMobile6 Desktop */

2020-03-04T19:44:00Z

How To Find Config.ini On TAMobile6 Desktop

Lsilverman: formatting (by SublimeText.Mediawiker)

2020-03-04T19:42:31Z

formatting (by SublimeText.Mediawiker)

Lsilverman: /* QA Environment - Basic ERP REST API Test */

2020-03-04T19:39:11Z

QA Environment - Basic ERP REST API Test

Lsilverman: update (by SublimeText.Mediawiker)

2020-03-04T19:29:48Z

update (by SublimeText.Mediawiker)

Lsilverman: update (by SublimeText.Mediawiker)

2020-03-04T19:28:24Z

update (by SublimeText.Mediawiker)

Lsilverman: update (by SublimeText.Mediawiker)

2020-03-04T19:28:06Z

update (by SublimeText.Mediawiker)

Lsilverman: update (by SublimeText.Mediawiker)

2020-03-04T19:27:49Z

update (by SublimeText.Mediawiker)

← Older revision		Revision as of 17:11, 5 March 2020
Line 1:		Line 1:
		+	= About This Document=
		+	This document provides details for testing TLS 1.2 connectivity against TrackAbout's Quality Assurance Environment.
		+
		+	We are providing access to the QA environment to minimize disruption to our customers' operations.
		+
		+	These details are provided so that you, the TrackAbout customer, can perform early testing of TLS 1.2 connectivity before the customer-facing Test environment and ultimately the Production environment are modified.
		+
		+	= References =
		+	* [[Critical Announcement: TrackAbout End of Life for TLS 1.0 and TLS 1.1]]
		+	* [[TLS 1.2 Test Environment Testing]]
		+
	=QA Environment Available to All, Effective Immediately=		=QA Environment Available to All, Effective Immediately=
	= Hours and Days of Availability =		= Hours and Days of Availability =

← Older revision		Revision as of 17:06, 5 March 2020
Line 4:		Line 4:

	If you would like to request the site remain up for a certain period of time for your testing outside the normal hours, please contact us at support@trackabout.com and we will do our best to accommodate you.		If you would like to request the site remain up for a certain period of time for your testing outside the normal hours, please contact us at support@trackabout.com and we will do our best to accommodate you.
		+
		+	= See Also =
		+	* [[Critical Announcement: TrackAbout End of Life for TLS 1.0 and TLS 1.1]]
		+	* [[TLS 1.2 Test Environment Testing]]

	= Important! =		= Important! =

@@ Line 76: / Line 76: @@
 ==Conducting the Test==
-The following screenshots are from TAMobile 6 Desktop but are roughly the same on rugged handhelds.
+The following screenshots are from TAMobile 6 Desktop but are the same on rugged handhelds.
 Once you have modified the config.ini file, close the application. Make sure it is not running in the background.
@@ Line 85: / Line 85: @@
 [[File:tam6desktop-sync.png]]
 ==WHAT YOU WILL SEE IF TLS 1.2 IS NOT WORKING==

@@ Line 72: / Line 72: @@
 * Select menu Help...About
 * Click the "Open Config File" button.
 ==Conducting the Test==

@@ Line 1: / Line 1: @@
-==QA Environment Available to All, Effective Immediately==
+=QA Environment Available to All, Effective Immediately=
-=== Hours and Days of Availability ===
+= Hours and Days of Availability =
 The TrackAbout QA site is only up between the hours of 6 AM and 5 PM Mon-Fri Eastern US Daylight Time. It is offline during the weekend.
 If you would like to request the site remain up for a certain period of time for your testing outside the normal hours, please contact us at support@trackabout.com and we will do our best to accommodate you.
-=== Test Scope ===
+= Important! =
 You will not be able to log in or ''fully'' sync TAMobile 6 against this environment, but simple TLS 1.2 connection tests using TAMobile 6 as outlined below will be useful.
 TAMobile 7 Android and iOS cannot be tested against this environment, sorry. Android and iOS testing must be conducted against the Test environment during the 24-hour enablement periods.
-===QA Environment - Web Browser Test===
+=QA Environment - Web Browser Test=
 The URL is https://staging.trackabout.com
@@ Line 17: / Line 17: @@
 You may need to have "staging.trackabout.com" added to an "allow" or "white" list in your network firewall.
-===QA Environment - Basic ERP REST API Test===
+=QA Environment - Basic ERP REST API Test=
 From your ERP or other system, make an HTTP GET request to https://staging.trackabout.com/api/heartbeat
@@ Line 24: / Line 24: @@
 Anything else is a failure.
-===QA Environment - TAMobile 6 Basic Test===
+=QA Environment - TAMobile 6 Basic Test=
 The following test '''WILL''' validate TLS 1.2 connectivity from TAMobile 6. It '''WILL NOT''' sync to completion or allow log in.
@@ Line 53: / Line 53: @@
 Save and close the file.
-====How To Find Config.ini On a Rugged Device====
+==How To Find Config.ini On a Rugged Device==
 Connect the rugged device to the Sync PC so that you can access the device's file system from Windows Mobile Device Center.
@@ Line 66: / Line 66: @@
 Editing the file in-place on the rugged device without copying it to a PC does not work.
-====How To Find Config.ini On TAMobile6 Desktop====
+==How To Find Config.ini On TAMobile6 Desktop==
 Open file <code>C:\Users\''username''\AppData\Local\TrackAbout\TAMobile6Desktop\config.ini</code>
@@ Line 73: / Line 73: @@
 * Click the "Open Config File" button.
-====Conducting the Test====
+==Conducting the Test==
 The following screenshots are from TAMobile 6 Desktop but are roughly the same on rugged handhelds.
@@ Line 85: / Line 85: @@
-====WHAT YOU WILL SEE IF TLS 1.2 IS NOT WORKING====
+==WHAT YOU WILL SEE IF TLS 1.2 IS NOT WORKING==
 When TLS 1.2 is NOT working, the "Checking Server" step will fail.
 [[File:tls1.2-fail.png]]
-====WHAT YOU WILL SEE IF TLS 1.2 IS WORKING PROPERLY====
+==WHAT YOU WILL SEE IF TLS 1.2 IS WORKING PROPERLY==
 We will still see an error, but the "Checking Server" and "Authorizing Device" steps will report "OK".

@@ Line 20: / Line 20: @@
 From your ERP or other system, make an HTTP GET request to https://staging.trackabout.com/api/heartbeat
-The GET request should return HTTP status 200 and HTTP body of "0". Anything else is a failure.
+The GET request should return HTTP status 200 and HTTP body of "0".
 ===QA Environment - TAMobile 6 Basic Test===

@@ Line 29: / Line 29: @@
 Run this test with every different model or version of rugged hardware you own. Success with one device model (e.g. Zebra MC-3100) does not guarantee success with all different device models.
-If you use TAMobile 6 Desktop, run this test on a PC after applying the required registry changes provided in our last communication. Make sure the PC is up-to-date on Windows Updates.
+If you use TAMobile 6 Desktop, run this test on a PC after applying the required [[Critical Announcement: TrackAbout End of Life for TLS 1.0 and TLS 1.1|registry changes provided in our last communication.]]
 Again, this test will '''NOT''' complete a full sync successfully and you will '''NOT''' be able to log in, but it '''WILL''' prove that TLS 1.2 communication is working.

@@ Line 23: / Line 23: @@
 ===QA Environment - TAMobile 6 Basic Test===
-The following test '''WILL''' validate TLS 1.2 connectivity from TAMobile 6. It '''WILL NOT''' fully sync or allow log in.
+The following test '''WILL''' validate TLS 1.2 connectivity from TAMobile 6. It '''WILL NOT''' sync to completion or allow log in.
 Ensure you are running a version of TAMobile 6 starting with 6.0.316 or greater.

← Older revision		Revision as of 19:27, 4 March 2020
Line 16:		Line 16:

	You may need to have "staging.trackabout.com" added to an "allow" or "white" list in your network firewall.		You may need to have "staging.trackabout.com" added to an "allow" or "white" list in your network firewall.
−
−

	===QA Environment - Basic ERP REST API Test===		===QA Environment - Basic ERP REST API Test===