Smartphone Vendor-Specific Help - Revision history

Eschurdak: /* Zebra */

2023-08-10T12:38:49Z

Zebra

2023-08-10T12:24:16Z

link to hardware scanner setup

2023-01-11T16:03:56Z

Add details about ECOM device

2022-10-20T21:29:19Z

2022-03-30T06:37:02Z

Chainway

2022-03-30T06:36:21Z

2021-09-30T21:15:38Z

(by SublimeText.Mediawiker)

2021-09-30T21:03:37Z

(by SublimeText.Mediawiker)

2021-09-30T21:03:19Z

(by SublimeText.Mediawiker)

2021-09-30T21:01:22Z

Urovo DataWedge Troubleshooting=

@@ Line 29: / Line 29: @@
 ** Enabled under IP Output: unchecked
-Once the Data Wedge profile has been configured, the TAM7 app needs to be configured to use the hardware scanner. To do this, see: [[Smartphone App#Enabling the Hardware RFID scanner in the TrackAbout Mobile|Enabling the hardware barcode scanner in the TrackAbout app]]
+Once the Data Wedge profile has been configured, the TAM7 app needs to be configured to use the hardware scanner. To do this, see: [[Smartphone App#Enabling Integrated Scanning Hardware]]
 === Zebra General Troubleshooting ===

@@ Line 29: / Line 29: @@
 ** Enabled under IP Output: unchecked
-Once the Data Wedge profile has been configured, the TAM7 app needs to be configured to use the hardware scanner. To do this, see: [[#Enabling_the_hardware_barcode_scanner_in_the_TrackAbout_app|Enabling the hardware barcode scanner in the TrackAbout app]]
+Once the Data Wedge profile has been configured, the TAM7 app needs to be configured to use the hardware scanner. To do this, see: [[Smartphone App#Enabling the Hardware RFID scanner in the TrackAbout Mobile|Enabling the hardware barcode scanner in the TrackAbout app]]
 === Zebra General Troubleshooting ===

@@ Line 139: / Line 139: @@
 * Click back and a new option appears, "Preferred Scan Method".
 * Ensure "Preferred Scan Method" is set to "Hardware (Internal)"
 {{:Bluetooth Barcode and RFID Scanners}}

← Older revision		Revision as of 21:29, 20 October 2022
Line 140:		Line 140:
	* Ensure "Preferred Scan Method" is set to "Hardware (Internal)"		* Ensure "Preferred Scan Method" is set to "Hardware (Internal)"

−	{{:~~A Warning about~~ Bluetooth Scanners}}	+	{{:Bluetooth Barcode and RFID Scanners}}

← Older revision		Revision as of 06:37, 30 March 2022
Line 116:		Line 116:

	==Chainway==		==Chainway==
		+
		+	Android devices from this vendor having built-in barcode scanners depend on a separate pre-installed app called KeyboardEmulator.
		+
		+	KeyboardEmulator is used to configure the scanner settings and needs to be configured properly to work with TrackAbout.
		+
		+	* Launch Chainway KeyboardEmulator
		+	* Click on AppSettings
		+	* Under "Process Mode", select BroadcastReceiver.
		+	* Verify that the "Broadcase name" field is set to "com.scanner.broadcast" and the "Key" field is set to data. If not, set them to these values.
		+	* Exit from KeyboardEmulator.
		+
		+	Now open the TrackAbout app
		+	* Log in
		+	* Go to Settings from the left menu
		+	* Click on Data Wedge settings
		+	* Click on Intent Name, and set the value to "com.scanner.broadcast"
		+	* Click on Intent Data Key, and type in "data"
		+	* The Intent Category should already be set to "TrackAboutScan"
		+	* Click on Done.
		+	* Click "Check barcode scanning" under "Scan Check"
		+	* When you see "Use this screen to test the scanning capability of your device," scan a barcode using the hardware scanner (don't select orange scan box to bring up camera). The barcode scanned will appear on the screen.
		+	* Click back and a new option appears, "Preferred Scan Method".
		+	* Ensure "Preferred Scan Method" is set to "Hardware (Internal)"

	{{:A Warning about Bluetooth Scanners}}		{{:A Warning about Bluetooth Scanners}}

@@ Line 114: / Line 114: @@
 * Tap and hold to delete any app that says TrackAbout
 * Return to TAM7 and try scanning again
 {{:A Warning about Bluetooth Scanners}}

← Older revision		Revision as of 21:15, 30 September 2021
Line 114:		Line 114:
	* Tap and hold to delete any app that says TrackAbout		* Tap and hold to delete any app that says TrackAbout
	* Return to TAM7 and try scanning again		* Return to TAM7 and try scanning again
		+
		+	{{:A Warning about Bluetooth Scanners}}

@@ Line 1: / Line 1: @@
-==Always Check for Updates==
+==Always Check for Updates First==
-For all smartphone-based devices, before seeking help, please ensure your device is running the latest version of:
+Before seeking help, please ensure your device is running the latest version of:
 * Vendor-provided Android or iOS operating system and firmware patches
 * The TrackAbout app

← Older revision		Revision as of 21:03, 30 September 2021
Line 1:		Line 1:
		+	==Always Check for Updates==
		+	For all smartphone-based devices, before seeking help, please ensure your device is running the latest version of:
		+	* Vendor-provided Android or iOS operating system and firmware patches
		+	* The TrackAbout app
		+	* Latest/greatest version of any third-party software such as DataWedges.
		+
	== Zebra ==		== Zebra ==
	Android devices from this vendor having built-in barcode or RFID scanners depend on a separate pre-installed app called DataWedge.		Android devices from this vendor having built-in barcode or RFID scanners depend on a separate pre-installed app called DataWedge.

@@ Line 98: / Line 98: @@
 * Ensure "Preferred Scan Method" is set to "Hardware (Internal)"
-===Urovo DataWedge Troubleshooting====
+===Urovo DataWedge Troubleshooting===
 '''Issue:''' DataWedge Demo app appears when scanning in some screens in TAM7