Reports - Revision history

Jgreco at 14:09, 11 July 2023

2023-07-11T14:09:03Z

2022-12-07T16:42:18Z

2020-10-07T16:01:23Z

Pricing

2020-07-07T18:57:49Z

Report Request

2018-10-29T13:36:47Z

2017-10-03T17:37:58Z

Report Creation

2017-03-16T18:43:48Z

Report Changes

2016-07-18T15:13:23Z

Pricing

2016-06-21T13:21:00Z

2016-05-23T15:35:36Z

Custom Reports

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 === Report Changes ===
-Changes to existing custom reports will be charged at $175 per hour.
+Changes to existing custom reports will be charged at $250 per hour.
 == Report Request ==

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 Sample Custom Reports page:
 :::[[Image:CustomReports_ExampleWithTwoReports.jpg|border]]
-* Permission: Any user with the "View Custom Reports" permission will be able to see ''all'' custom reports. [[Setting Up Follow-On Tracking|Follow-On Tracker (FOT)]] users do not have access to Custom Reports
+* Permission: Any user with the "View Custom Reports" permission will be able to see ''all'' custom reports. Customer Portal (formerly Follow-On Tracking) users do not have access to Custom Reports
 ''Note that TrackAbout plans to give you more control with permissions for individual reports in the future.''
 * Users can download the reports from the site.

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 === Report Creation ===
-The standard price for setting up a reports is a one-time fee of '''US$699 per report'''. This applies to both Custom Reports and Scheduled Reports. Prepaid packages of three reports can be purchased for '''$1,599'''.
+The standard price for setting up a reports is a one-time fee of '''US$699 per report'''. This applies to both Custom Reports and Scheduled Reports.
 Some reports maybe be too large and complicated for this fee and may require a special quote. We will let you know if that is the case.

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 == Report Request ==
-To request a report, please fill the [https://docs.google.com/a/trackabout.com/forms/d/1OYJxjzddwCcpef7ACW3KIwBMoP2RoCUY-1ocx3ZigQo/viewform '''TrackAbout Report Request Form''']
+To request a report, please fill out the Custom Report Template here and send it to Support along with a description of the problem the report is solving:
 For more details or questions, please contact [[Contact_Us#Support|TrackAbout Support]].

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 * These reports can be either emailed to you on a schedule or they can appear in the Custom Reports section of your site.
 * See the information below about these customized reports.
 == Getting the Data ==
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 * CSV: Comma Separated Value format. This is normally used if you want to import the data into some other system.
 * XML: This is normally only used if you want to import the data into some other system.

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 === Report Creation ===
-The standard price for setting up a reports is a one-time fee of '''US$599 per report'''. This applies to both Custom Reports and Scheduled Reports. Packages of three reports can be purchased for '''$1,350'''.
+The standard price for setting up a reports is a one-time fee of '''US$699 per report'''. This applies to both Custom Reports and Scheduled Reports. Packages of three reports can be purchased for '''$1,599'''.
 Some reports maybe be too large and complicated for this fee and may require a special quote. We will let you know if that is the case.

← Older revision		Revision as of 13:21, 21 June 2016
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		+	{{TrackAbout Feature
		+	\|Feature Description=TrackAbout Support can create customized reports for you provide through the TrackAbout website or email subscription
		+	}}
	== Overview ==		== Overview ==