Lost Assets - Revision history

Lpickett: /* Lost Assets Found */

2017-11-27T17:37:13Z

Lost Assets Found

2017-11-27T17:36:37Z

Lost Assets Found

2017-11-27T17:33:03Z

How does it work?

2017-11-27T17:31:27Z

How does it work?

2017-11-27T17:30:58Z

How does it work?

2017-11-27T17:30:39Z

How does it work?

2017-11-27T17:30:16Z

How does it work?

2017-11-27T17:29:53Z

How does it work?

2017-11-27T17:29:20Z

How does it work?

2017-11-27T17:28:44Z

How does it work?

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 [[File:LostAssetsFound.png|400px]]
-If during the Mark Lost process a customer was selected as being responsible, you will see that customer in the column, . That serves as a reminder to you that you have charged the customer for the asset and, now that it has been found, you should refund the charge. This serves to build trust and credibility with your customer. This flag is nothing more than a reminder to you.
+If during the Mark Lost process a customer was selected as being responsible, you will see that customer in the column, '''Customer Responsible for Loss'''. That serves as a reminder to you that you have charged the customer for the asset and, now that it has been found, you should refund the charge. This serves to build trust and credibility with your customer. This flag is nothing more than a reminder to you.
 Depending on your level of access, you may see a Verify button in the leftmost column.  By verifying the assets on this page, you are acknowledging that they have been recovered.  Pressing the Verify button simply removes the information about the recovered asset from this page.  It makes no other changes.

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 [[File:LostAssetsFound.png|400px]]
 Depending on your level of access, you may see a Verify button in the leftmost column.  By verifying the assets on this page, you are acknowledging that they have been recovered.  Pressing the Verify button simply removes the information about the recovered asset from this page.  It makes no other changes.
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 [[File:Dashboard_LostAndFound.png|400px]]
 ===All Assets===

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 Regardless of how the assets are marked Lost, you have the option of either making a '''customer responsible''' or setting '''no customer responsible'''.
 * You should make a customer responsible if you will be billing that customer out of your accounting system for the Lost assets.
-* In TrackAbout, whether or not a customer has been marked as responsible has no impact unless the asset is scanned again at a later date, causing the asset to show up in the Lost Assets Found section of the Dashboard (see Lost Assets Found section below.)
+* In TrackAbout, whether or not a customer has been marked as responsible has no impact unless the asset is scanned again at a later date, causing the asset to show up in the Lost Assets Found section of the Dashboard (see '''Lost Assets Found''' section below.)
 As a result of any of the actions mentioned above, TrackAbout will create a '''Mark Lost''' record and insert it into the Asset's History.  In addition, the Asset's Status will show as '''Lost'''.

@@ Line 21: / Line 21: @@
 Regardless of how the assets are marked Lost, you have the option of either making a '''customer responsible''' or setting '''no customer responsible'''.
 * You should make a customer responsible if you will be billing that customer out of your accounting system for the Lost assets.
-* In TrackAbout, whether or not a customer has been marked as responsible has no impact unless the asset is scanned again at a later date, causing the asset to show up in the Lost Assets Found section of the Dashboard (see [[Lost Assets Found Lost_Assets&action=edit&section=5]] section below.)
+* In TrackAbout, whether or not a customer has been marked as responsible has no impact unless the asset is scanned again at a later date, causing the asset to show up in the Lost Assets Found section of the Dashboard (see Lost Assets Found section below.)
 As a result of any of the actions mentioned above, TrackAbout will create a '''Mark Lost''' record and insert it into the Asset's History.  In addition, the Asset's Status will show as '''Lost'''.

@@ Line 21: / Line 21: @@
 Regardless of how the assets are marked Lost, you have the option of either making a '''customer responsible''' or setting '''no customer responsible'''.
 * You should make a customer responsible if you will be billing that customer out of your accounting system for the Lost assets.
-* In TrackAbout, whether or not a customer has been marked as responsible has no impact unless the asset is scanned again at a later date, causing the asset to show up in the Lost Assets Found section of the Dashboard (see [[Lost Assets Found|Lost_Assets&action=edit&section=5]] section below.)
+* In TrackAbout, whether or not a customer has been marked as responsible has no impact unless the asset is scanned again at a later date, causing the asset to show up in the Lost Assets Found section of the Dashboard (see [[Lost Assets Found Lost_Assets&action=edit&section=5]] section below.)
 As a result of any of the actions mentioned above, TrackAbout will create a '''Mark Lost''' record and insert it into the Asset's History.  In addition, the Asset's Status will show as '''Lost'''.