Hardware Selection and Repair - Revision history

Jgreco: /* Dan McKnight (Primary Sales Contact) */

2023-08-04T16:50:01Z

Dan McKnight (Primary Sales Contact)

Jgreco: Initial proofread pass - docs

2021-12-01T16:34:48Z

Initial proofread pass - docs

Jgullickson: /* Jared Singerhouse (Primary Sales Contact) */

2020-12-04T20:01:25Z

Jared Singerhouse (Primary Sales Contact)

Lsilverman: update (by SublimeText.Mediawiker)

2019-03-20T14:41:44Z

update (by SublimeText.Mediawiker)

Lsilverman: fix (by SublimeText.Mediawiker)

2019-03-20T14:41:07Z

fix (by SublimeText.Mediawiker)

Lsilverman: reformatting (by SublimeText.Mediawiker)

2019-03-20T14:40:46Z

reformatting (by SublimeText.Mediawiker)

Lpickett: /* TAMobile 5 */

2017-12-29T19:44:50Z

TAMobile 5

Lpickett: /* Palm Device */

2017-12-29T19:41:53Z

Palm Device

Jgullickson at 19:46, 11 May 2017

2017-05-11T19:46:23Z

Jgullickson at 17:27, 7 October 2016

2016-10-07T17:27:09Z

@@ Line 12: / Line 12: @@
 ===Dan McKnight (Primary Sales Contact)===
-Title: Sales Director – Mobility & Robotics<br />
+Sales Director – Mobility, Networking & Robotics<br />
-Toll-Free US: 866 205-4310 x 4375 <br />
+Toll-Free US: 866 205-4310 x 204375 <br />
 Cell Phone: 651-280-5338<br />
-dmcknight@supplychainservices.com<br />
+Daniel.McKnight@peaktech.com
 ===Jon Danforth (Secondary Sales Contact)===
@@ Line 56: / Line 55: @@
 ====Legacy Forms====
-*[[Media:Repair_Authorization_Form_TA.doc |Legacy Inc Repair Authorization Form]]
+*[[Media:Repair Authorization Form TA.doc|Legacy Inc Repair Authorization Form]]
-*[[Media:Legacy_Credit_Card_Authorization_-10-10-.pdf |Legacy Inc. Credit Card Authorization form]]
+*[[Media:Legacy Credit Card Authorization -10-10-.pdf|Legacy Inc. Credit Card Authorization form]]
 * [http://www.legacyglobal.com/requestForRepair.aspx Link to web form] option

@@ Line 1: / Line 1: @@
 = Summary =
-TrackAbout does not directly sell or repair hardware equipment.  Our customers are welcome to purchase their equipment from the vendor of their choosing.  However, only certain handheld devices and printers have been certified for use with TrackAbout products.  Please see the page for [[TrackAbout_Certified_Devices|Link to TrackAbout Certified Devices Page]].
+TrackAbout does not directly sell or repair hardware equipment. Our customers are welcome to purchase their equipment from the vendor of their choosing. However, only certain handheld devices and printers have been certified for use with TrackAbout products. Please see the page for [[TrackAbout_Certified_Devices|Link to TrackAbout Certified Devices Page]].
-Also, we have found it's very helpful to our clients if they work directly with a hardware vendor who provides support and repair services.  We've listed some hardware contacts for you to consider.
+Also, we have found it's very helpful to our clients if they work directly with a hardware vendor who provides support and repair services. We've listed some hardware contacts for you to consider.
@@ Line 37: / Line 37: @@
 ==Out of Warranty Repairs - Barcoding Inc.==
-Preferred Repair company:  [http://www.barcoding.com/services/barcode_scanner_repair.shtml Barcoding Inc. - Repair Services]<br />
+Preferred Repair company: [http://www.barcoding.com/services/barcode_scanner_repair.shtml Barcoding Inc. - Repair Services]<br />
 Barcoding Inc. repairs all major mobile computers and printers.<br />
@@ Line 44: / Line 44: @@
 ==Other Repair Options ==
 ===Legacy Inc.===
-Legacy Inc. repairs all major mobile computers and printers. A preferred-customer repair program has been developed for TrackAbout customers. This program guarantees 3-5 business day turnaround. Contact Legacy’s National Corporate Account Manager, Megan Quinn (contact below) and mention that you are a TrackAbout customer.
+Legacy Inc. repairs all major mobile computers and printers. A preferred-customer repair program has been developed for TrackAbout customers. This program guarantees 3-5 business day turnaround. Contact Legacy’s National Corporate Account Manager, Megan Quinn (contact below) and mention you are a TrackAbout customer.
-To expedite repairs, fill and fax back to Legacy the Repair Authorization and the Credit Card Authorization forms which must accompany each repairs. Forms are below.
+To expedite repairs, fill and fax back to Legacy the Repair Authorization and the Credit Card Authorization forms which must accompany all repairs. Forms are below.
 Note that Legacy Global also offers Extended Warranty and Advanced replacement programs.
 ====Legacy Contact====
 Megan Quinn - Director of Retail Technology Services
@@ Line 66: / Line 67: @@
 ==End of Life Notice ==
 ===Palm Device===
-As of August 1st 2012, TrackAbout no longer supports Palm OS rugged handheld devices. TrackAbout charges $200 per support incident for help inquiries related to Palm OS handheld
+As of August 1st 2012, TrackAbout no longer supports Palm OS rugged handheld devices. TrackAbout charges $200 per support incident for help inquiries related to Palm OS handheld devices.

@@ Line 11: / Line 11: @@
 Provides hardware and device management solutions. For preferred pricing, mention TrackAbout.
-===Jared Singerhouse (Primary Sales Contact)===
+===Dan McKnight (Primary Sales Contact)===
-Toll-Free US: 1-866-205-4310 x261<br />
+Title: Sales Director – Mobility & Robotics<br />
-Office: 1-651-202-4323<br />
+Toll-Free US: 866 205-4310 x 4375 <br />
-Email: jsingerhouse@supplychainservices.com
+Cell Phone: 651-280-5338<br />
 ===Jon Danforth (Secondary Sales Contact)===

@@ Line 11: / Line 11: @@
 Provides hardware and device management solutions. For preferred pricing, mention TrackAbout.
-===Jared Singerhouse (primary contact)===
+===Jared Singerhouse (Primary Sales Contact)===
 Toll-Free US: 1-866-205-4310 x261<br />
 Office: 1-651-202-4323<br />
 Email: jsingerhouse@supplychainservices.com
-===Jon Danforth (Secondary sales contact)===
+===Jon Danforth (Secondary Sales Contact)===
 Toll-Free US: 1-866-205-4310 x214<br />
 Office: 1-651-202-4320<br />

@@ Line 40: / Line 40: @@
 [http://www.barcoding.com/services/ Barcoding Inc. Support]: 888.412.7226
-==Other Repairs Options ==
+==Other Repair Options ==
 ===Legacy Inc.===
 Legacy Inc. repairs all major mobile computers and printers. A preferred-customer repair program has been developed for TrackAbout customers. This program guarantees 3-5 business day turnaround. Contact Legacy’s National Corporate Account Manager, Megan Quinn (contact below) and mention that you are a TrackAbout customer.

@@ Line 6: / Line 6: @@
-== Hardware Partners ==
+= Hardware Partners =
-===[http://supplychainservices.com Supply Chain Services Inc.]===
+==[http://supplychainservices.com Supply Chain Services Inc.]==
 Provides hardware and device management solutions. For preferred pricing, mention TrackAbout.
-====Jared Singerhouse (primary contact)====
+===Jared Singerhouse (primary contact)===
-Toll-Free US: 1-866-205-4310 x261<br>
+Toll-Free US: 1-866-205-4310 x261<br />
-Office: 1-651-202-4323<br>
+Office: 1-651-202-4323<br />
 Email: jsingerhouse@supplychainservices.com
-====Jon Danforth (Secondary sales contact)====
+===Jon Danforth (Secondary sales contact)===
-Toll-Free US: 1-866-205-4310 x214<br>
+Toll-Free US: 1-866-205-4310 x214<br />
-Office: 1-651-202-4320<br>
+Office: 1-651-202-4320<br />
-Mobile: 1-612-386-9416<br>
+Mobile: 1-612-386-9416<br />
 Email: jdanforth@supplychainservices.com
-===[http://www.barcoding.com Barcoding Inc.]===
+==[http://www.barcoding.com Barcoding Inc.]==
 For preferred pricing, mention TrackAbout.
-'''Zach Lander-Portnoy'''<br>
+'''Zach Lander-Portnoy'''<br />
-Toll Free: 888.860.7226<br>
+Toll Free: 888.860.7226<br />
-Office: 410.385.8532 x 150<br>
+Office: 410.385.8532 x 150<br />
-Mobile: 410.409.1167<br>
+Mobile: 410.409.1167<br />
 Email: zachary.lander-portnoy@barcoding.com
-=== Datamax Repair Info (Printers)===
+==Printer Repairs - Datamax==
 Contact Hayley Quinonnes at hqunones@datamax-oneil.com or 407-523-5701
-===Repairs - Barcoding Inc.(Out of Warranty) ===
+==Out of Warranty Repairs - Barcoding Inc.==
-Preferred Repair company:  [http://www.barcoding.com/services/barcode_scanner_repair.shtml Barcoding Inc. - Repair Services]<br>
+Preferred Repair company:  [http://www.barcoding.com/services/barcode_scanner_repair.shtml Barcoding Inc. - Repair Services]<br />
-Barcoding Inc. repairs all major mobile computers and printers.<br>
+Barcoding Inc. repairs all major mobile computers and printers.<br />
 [http://www.barcoding.com/services/ Barcoding Inc. Support]: 888.412.7226
-===Other Repairs Options ===
+==Other Repairs Options ==
-====Legacy Inc.====
+===Legacy Inc.===
 Legacy Inc. repairs all major mobile computers and printers. A preferred-customer repair program has been developed for TrackAbout customers. This program guarantees 3-5 business day turnaround. Contact Legacy’s National Corporate Account Manager, Megan Quinn (contact below) and mention that you are a TrackAbout customer.
 To expedite repairs, fill and fax back to Legacy the Repair Authorization and the Credit Card Authorization forms which must accompany each repairs. Forms are below.
 Note that Legacy Global also offers Extended Warranty and Advanced replacement programs.
-=====Legacy Contact=====
+====Legacy Contact====
 Megan Quinn - Director of Retail Technology Services
 *Email: mquinn@legacyglobal.com
@@ Line 52: / Line 52: @@
 *Web Site: www.legacyglobal.com
-=====Legacy Forms=====
+====Legacy Forms====
 *[[Media:Repair_Authorization_Form_TA.doc |Legacy Inc Repair Authorization Form]]
 *[[Media:Legacy_Credit_Card_Authorization_-10-10-.pdf |Legacy Inc. Credit Card Authorization form]]
 * [http://www.legacyglobal.com/requestForRepair.aspx Link to web form] option
-====Denso USA====
+===Denso USA===
 [http://denso-adc.com/ Denso USA Handheld]
@@ Line 66: / Line 66: @@
 As of August 1st 2012, TrackAbout no longer supports Palm OS rugged handheld devices. TrackAbout charges $200 per support incident for help inquiries related to Palm OS handheld
 devices.